Camden, New York
Not resolved
Price Affordability
Product or Service Quality

In 2010 we went to Big Sandy looking for a leather sofa.The sales lady convinced us that their blended leather was so much better than leather, and we believed her.

We spent $2800.00 that we did not have on this couch. We purchased an extended 3 year warranty on the fabric also , and on the fourth year it began peeling like crazy and not in the normal wear areas ! This couch is just horrible , and now we are stuck with it ! Big Sandy says they cannot do anything about it !

They screwed us bad , and now we are $2800.00 in the hole and stuck with a couch for years to come that SUCKS ! I am ashamed for guests to see it !

This was our last purchase ever from Big Sandy Furniture in Parkersburg, WV or anywhere !Repeat "DO NOT BUY BLENDED LEATHER ANYTHING" !!!

Reviewer is in unhappy mood. This person stated that there is a room for improvement of being lied to about the quality and poor customer service. Please immediately contact the author of this review to discuss "poor customer service and poor quality" of leather sofa and associated monetary loss in the amount of $2800. Big Sandy Superstore needs to offer any options to resolve the issue according to poster's claims.

Other people also mentioned leather sofa in their reviews. You may find this information helpful for further shopping at Big Sandy Superstore.


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