730 10th St, Portsmouth, OH 45662
Not resolved

Update by user Aug 14

The chair has become defective during the process of owning it. The chair pops and cracks when reclined and form coming out of foot rest.

Update by user Aug 14

Don’t like the idea that the chair pops and cracks when you lay back and or recline. The foam is starting to fall out of the bottom of the foot rest.

Original review posted by user Aug 14

The chair is starting to have foam out of the foot rest, and popping and cracking when the chair is reclined.

Product or Service Mentioned: Big Sandy Superstore Customer Care.

Reason of review: Damaged or defective.

Monetary Loss: $800.

Preferred solution: Let the company propose a solution.

Big Sandy Superstore Pros: Love the different styles, Friendliness of employees.

Big Sandy Superstore Cons: Defective furniture.

  • Power Recliner
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